Question 1

What is cold plunging, contrast therapy, and red light therapy?

Accepted Answer

Cold plunging is brief exposure to cold water, typically between 5–15°C, used to train the nervous system, improve circulation, and build stress resilience. It creates a controlled stress response that helps the body learn how to calm itself more efficiently afterward.
Contrast therapy alternates between hot (infrared sauna) and cold exposure. This acts like interval training for your circulation and nervous system, helping reduce stiffness, support recovery, and improve how quickly your body returns to baseline after stress or training.
Red light therapy uses specific wavelengths of light to support cellular energy production. It’s commonly used to help with muscle recovery, joint stiffness, skin health, and overall tissue repair, and it’s a gentle, non-stimulating way to support recovery.

Question 2

Why infrared saunas?

Accepted Answer

Infrared saunas heat the body directly, not just the air around you. That allows you to warm up deeply at lower temperatures, which most people find more comfortable and easier to stay consistent with. The result is improved circulation, muscle relaxation, reduced stiffness, and a calmer nervous system response, without the overwhelm of traditional high-heat saunas.

Question 3

What are the benefits of ice baths and contrast therapy?

Accepted Answer

Cold plunging
Trains the nervous system to handle stress more calmly
Improves circulation and blood vessel function
Reduces post-training soreness and inflammation
Builds mental resilience and focus
Often leaves people feeling energized and clear-headed
Contrast therapy (hot + cold)
Acts like interval training for circulation
Helps reduce muscle stiffness and joint tightness
Supports faster recovery between workouts
Improves how quickly the body returns to baseline after stress
Many people report better sleep and overall recovery quality
Red light therapy
Supports cellular mitochondrial energy production and tissue repair
Helps with muscle recovery and joint discomfort
Can improve skin health and circulation
Non-stimulating and calming for the nervous system
Easy to use consistently, even on rest days

Question 4

Are ice baths and contrast therapy safe?

Accepted Answer

Yes, when used properly, these therapies are considered safe for most people.

At Reset, all sessions are designed to be controlled, intentional, and adaptable to the individual. Cold exposure is kept within safe temperature ranges, heat exposure is gradual, and red light therapy uses non-invasive wavelengths with a strong safety record.

That said, these are still stressors on the body. We recommend starting conservatively, listening to your body, and progressing gradually. Anyone with cardiovascular conditions, pregnancy, recent surgery, or other medical concerns should consult a healthcare professional before starting, and let us know so we can adjust accordingly.

Question 5

Who can benefit from ice baths and contrast therapy?

Accepted Answer

Athletes and Fitness Enthusiasts: Both cold water therapy and contrast therapy are commonly used by athletes and fitness enthusiasts to aid in recovery after intense workouts or competitions. These therapies can help reduce muscle soreness, inflammation, and fatigue, allowing athletes to recover more quickly and perform at their best.
People with Chronic Pain: Cold water therapy and contrast therapy may provide relief for individuals dealing with chronic pain conditions, such as arthritis, fibromyalgia, or back pain. The cold temperature can help numb pain receptors and reduce inflammation, while the contrast between hot and cold can improve circulation and promote healing.
Individuals with Injuries: Cold water therapy and contrast therapy are often used as part of the rehabilitation process for injuries, such as sprains, strains, or tendonitis. The cold temperature can help reduce swelling and pain, while the contrast between hot and cold can promote healing and improve range of motion.
Those Seeking Stress Relief: Both therapies have been shown to have stress-relieving effects, promoting relaxation and reducing tension in the body. The calming sensation of cold water therapy and the soothing warmth of contrast therapy can help alleviate stress and promote a sense of well-being.
People Looking to Improve Circulation: Cold water therapy and contrast therapy can help improve circulation by causing blood vessels to constrict and dilate. This can enhance blood flow to the muscles and tissues, promoting healing and reducing the risk of cardiovascular issues.
Individuals Seeking Overall Wellness: Even for those without specific health concerns, cold water therapy and contrast therapy can be beneficial for promoting overall wellness. These therapies can invigorate the body, boost energy levels, and improve mood, leaving individuals feeling refreshed and revitalized.

Question 6

How often should I use ice baths and saunas for optimal results?

Accepted Answer

Consistency matters more than intensity.
For most people:
Cold plunging: 2 to 4 times per week is enough to see benefits in stress regulation, recovery, and resilience. More is not always better. 
Contrast therapy: 1 session per week works well, especially alongside regular training or higher stress periods.
Red light therapy: Can be used more frequently, often 3 to 5 times per week, since it’s gentle and non-stimulating.
The best results come from using these tools regularly at tolerable levels, not pushing extremes. Think of them as part of a routine that supports how you train, recover, and manage stress over time.

Question 7

What should I wear during an ice bath or contrast therapy session?

Accepted Answer

Cold plunging and contrast therapy: Swimwear or athletic wear you don’t mind getting wet.

Infrared sauna: Swimwear or lightweight athletic clothing works well. Minimal layers can allow heat to penetrate more effectively.

Red light therapy: More skin exposure can be helpful, but comfort comes first. Swimwear or athletic wear is completely fine.

Please note that underwear is not permitted and nudity is not allowed.

Question 8

How do we maintain water quality?

Accepted Answer

Water quality at Reset is taken seriously and managed daily.

Our cold plunges use commercial-grade filtration, continuous circulation, and regulated sanitation to keep the water clean, clear, and safe. Water chemistry is monitored and logged regularly to meet health and safety standards.

In addition, weekly bacteriological water samples are submitted to Alberta Health Services for testing. This provides an added layer of oversight and accountability beyond daily in-house checks.
Plunges are filtered between sessions, rooms are cleaned after every use, and water is fully drained and refreshed on a scheduled basis. All guests are also required to shower before entering the plunge, which plays an important role in maintaining overall water cleanliness.

Question 9

How cold are the ice baths, and how hot are the saunas for contrast therapy?

Accepted Answer

Ice bath temperatures will range from 3-14 degrees Celsius.

Infrared sauna temperatures range from 130 to 150 degrees Fahrenheit, providing a comfortable and rejuvenating experience.

Question 10

Do I need to book appointments in advance?

Accepted Answer

We do accept walk-ins for all appointments based on availability.

To reserve specific times, appointments can are encouraged to be pre booked in advance to ensure reservation at your preferred time.

Appointments can be pre booked up to one week in advance and with 1-hour notice on the same day.

Question 11

Can anyone use ice baths and saunas, or are there any contraindications?

Accepted Answer

Almost any individual from a wide age range can take advantage of our services.
Contraindications for water-based treatments include fear of water, open wounds, bladder or bowel disorders, skin diseases and high fever.
Guests with underlying heart conditions should not partake in either hot or cold therapy. 
As with any forms of therapy, consulting with a healthcare professional is advisable, particularly if you have any medical conditions or concerns.

Question 12

What should I expect during and after a session?

Accepted Answer

During your session, expect guided, intentional exposure based on the therapy you’re using. Cold plunging will feel intense at first, with a strong urge to breathe faster, but this settles as your body adapts. Sauna and red light sessions feel warming and calming, and most people notice their breathing naturally slow down.

After your session, it’s common to feel a mix of calm and alertness. Many people report reduced muscle tension, improved mood, clearer focus, and a sense of reset. You may feel energized, relaxed, or pleasantly tired depending on the session and your body.

Responses can vary, especially early on. Hydrating, eating normally, and listening to your body after your session helps support recovery. With consistency, most people notice the benefits carry over into their day and training.

Question 13

What is the difference between drop-in rates and memberships?

Accepted Answer

Drop in rates are available if you would like to try these services at your leisure.
Membership options are available for guests looking for a more consistent routine and regular usage of our services, with massive savings.

Question 14

Can I share my membership with someone else?

Accepted Answer

Memberships cannot be shared or transferred between individuals.
Members that would like to bring a friend for a shared service will receive a discounted drop-in rate for their guest for their first visit.

Question 15

Can I cancel or pause my membership?

Accepted Answer

You are free to cancel your membership at no extra cost by providing at least 30 days notice.

Memberships can be paused for up to 60 days per year.

Question 16

How can I track my order or service appointment?

Accepted Answer

All memberships can be tracked through our online portal showing you how many service credits you have left for that month.

FAQ